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Made to order in genuine leatherCustom embroidery and sizingFree delivery in 5 to 7 working days
Arian Leather
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Prices are shown in euro with your country's VAT included. The delivery country sets taxes and delivery options.

Refund policy

In short: 14 days to change your mind on stocked pieces, prepaid return label within the EU, refund within 14 days. Custom pieces are made to your specification and excluded from the right of withdrawal; faults are always covered. The legal text is on the right of withdrawal page.

Stocked items (standard sizes and colours)

  • You have 14 days from delivery to tell us you want to return an item, and another 14 days to send it back.
  • Items must be unworn outdoors, with all labels attached and in the original packaging. Try jackets on indoors, away from smoke and scent; leather keeps odours.
  • Start the return from your account or by email to support@arianleather.co. We reply with the return address SOLARISFLUX Unipessoal Lda, Largo Barão de São Martinho 13, 4.º andar, Sala H, 4700-306 Braga, Portugal and instructions.
  • Return postage: within the EU we email you a prepaid label; from Switzerland, Norway and the United Kingdom you pay for a tracked return shipment. We cover return costs whenever the item is faulty or we sent the wrong item.
  • We refund within 14 days of receiving the item, or of your proof of posting, to the payment method you used. Standard delivery is refunded; the €20 express surcharge is not.
  • If an item comes back worn, marked or without labels, we may deduct the loss in value from the refund.

Exchanges

Order the size or colour you want as a new order and return the first one; that is the fastest route. If the new size is out of stock, write to us and we will reserve it.

Made-to-order and personalised items

These cannot be returned or exchanged, because they are made for you (section 3). To protect you, we check the spec sheet and the stitch preview with you before production, and we remake at our cost anything that does not match the spec you approved. Faults are always covered by the legal guarantee (section 5).

Faulty or wrong items

Tell us as soon as you notice the problem; in Portugal the law asks for this within two months. Send photos; we often resolve it without a return. If a return is needed we cover the cost. Your remedies are repair, replacement, a price reduction or a refund, as set out in section 5.

Returns from outside the EU

Mark the parcel “returned goods” on the customs form so no duties are charged on re-entry. Duties you paid on import are not refunded by us; you may reclaim them from your customs authority.

Refund timing

Card and PayPal refunds usually show within 5 to 10 working days of our confirmation, depending on your bank. Klarna refunds adjust your Klarna statement.