Refund Policies

Arian Leather Return Policy

  1. Eligibility for Refunds
    Refunds are available within 30 days of purchase for unworn and unused leather jackets with all original tags attached.

  2. Non-Refundable Items
    Customized jackets, clearance sale items, and gift cards are not eligible for refunds.

  3. Return Process
    Customers must contact our support team via email to initiate the return process. A return authorization code will be provided.

  4. Condition of Returned Items
    All returned jackets must be in new condition, free from damage or signs of wear, with the original packaging and tags.

  5. Refund Method
    Refunds will be issued to the original payment method within 7–10 business days of receiving the returned item.

  6. Shipping Fees
    Original shipping costs are non-refundable. Customers are responsible for return shipping fees unless the item was defective or incorrect.

  7. Defective or Damaged Items
    If you receive a defective or damaged jacket, please notify us within 7 days of delivery for an exchange or refund.

  8. Exchanges
    Exchanges are subject to product availability. If the desired size or style is unavailable, a refund will be processed instead.

  9. International Orders
    International customers are responsible for return shipping and any additional customs fees. Refunds for international orders will be processed once the return is received and inspected.

  10. Late or Missing Refunds
    If you haven’t received your refund after 10 business days, check with your bank or credit card company. Contact our support team if further assistance is needed.

This policy ensures transparency and customer satisfaction while protecting the business from potential abuse.